Are you having trouble logging in to the Government e Marketplace (GeM)? Don’t worry, we’ve got you covered! GeM is India’s national public procurement portal that aims to make the procurement process more efficient and transparent. Its vision is to create a paperless, contactless, and cashless procurement system.
GeM’s purpose is to provide a one-stop solution for all government procurement needs. It allows government organizations to procure goods and services in a hassle-free manner while providing sellers with a direct market to sell their products. GeM has evolved over the years to become a reliable and efficient platform for government procurement.
To log in to GeM, you need to have a valid user ID and password. If you are a new user, you can register on the GeM portal by providing your organization details and other required information. Once you have registered, you can log in to your account and start using GeM’s various features and services. Stay tuned for our step-by-step guide on how to log in to GeM and make the most of this efficient procurement platform.
Understanding GeM
If you are a government buyer or seller, you might have heard of GeM or Government e-Marketplace. GeM is an online platform that was launched in 2016 to facilitate procurement of goods and services by various government departments, organizations, and PSUs.
What is GeM?
GeM is a one-stop-shop for all procurement needs of the government. It is an end-to-end integrated e-procurement portal that enables the government buyers to purchase goods and services online from registered sellers. The platform offers a transparent, efficient, and cost-effective procurement process, which leads to savings for the government.
Vision of GeM
The vision of GeM is to create a paperless, cashless, and contactless procurement system for the government. The platform aims to bring in transparency, efficiency, and speed in the procurement process, which will lead to savings for the government. With GeM, the government can ensure that the procurement process is fair, transparent, and free from any malpractices.
Evolution of GeM
GeM was launched in 2016 as a pilot project by the Ministry of Commerce and Industry. The platform was developed by the GeM SPV, a Section 8 (Non-Profit) Private Limited Company under the Ministry of Commerce. Since then, GeM has evolved into a comprehensive platform that offers a wide range of products and services to government buyers.
The platform has undergone several enhancements and upgrades to make it more user-friendly and efficient. GeM has also introduced various features such as bid and reverse auction, which have made the procurement process more competitive and cost-effective.
In conclusion, GeM is a revolutionary platform that has transformed the procurement process of the government. It has brought in transparency, efficiency, and speed in the procurement process, which has led to savings for the government. If you are a government buyer or seller, you should register on GeM and take advantage of the benefits it offers.
GeM Portal Overview
If you are a government buyer or seller, the Government e Marketplace (GeM) portal is the one-stop solution for all your procurement needs. GeM is an end-to-end online marketplace where you can buy and sell goods and services. In this section, we will provide an overview of the GeM portal, including the GeM dashboard and product categories.
GeM Dashboard
The GeM dashboard is the first page you will see when you log in to the portal. It provides a quick overview of your account, including your recent orders, active bids, and notifications. You can also access the various sections of the portal from the dashboard, such as the product categories, services, and auctions.
The dashboard also provides a search bar where you can search for specific products or services. You can filter your search results by category, price, and other criteria. The dashboard is user-friendly and easy to navigate, making it simple to find what you need.
Product Categories
GeM offers a wide range of product categories, including office supplies, electronics, furniture, and more. You can browse the categories to find the products you need, or you can use the search bar to find specific items.
Each category has subcategories, making it easy to narrow down your search. For example, the office supplies category includes subcategories such as stationery, paper, and ink cartridges. You can also filter your search results by price, brand, and other criteria.
In conclusion, the GeM portal is a user-friendly platform that simplifies the procurement process for government buyers and sellers. The dashboard provides a quick overview of your account, while the product categories make it easy to find the products you need.
Registration on GeM
To start using the Government e Marketplace (GeM), you need to register on the portal. The registration process is simple and straightforward. There are two types of registration on GeM: Buyer Registration and Seller Registration.
Buyer Registration
If you are a buyer, you need to follow the below steps to register on GeM:
- Go to the GeM website at https://gem.gov.in/ and click on the “Sign Up” button.
- Fill in the required details such as your name, mobile number, email id, and official email id.
- Verify your mobile number and email id by entering the OTP sent to your registered mobile number and email id.
- Provide your Aadhaar number and verify it using OTP.
- Create your username and password and select your security question and answer.
- Accept the terms and conditions and click on the “Register” button.
Once you have completed the registration process, you can log in to your account using your username and password.
Seller Registration
If you are a seller, you need to follow the below steps to register on GeM:
- Go to the GeM website at https://gem.gov.in/ and click on the “Seller/Service Provider Login” button.
- Click on the “New on GeM” button and select “Seller Registration”.
- Fill in the required details such as your name, mobile number, email id, and official email id.
- Verify your mobile number and email id by entering the OTP sent to your registered mobile number and email id.
- Provide your Aadhaar number and verify it using OTP.
- Create your username and password and select your security question and answer.
- Provide your organization details such as the name of the organization, PAN number, GST number, and bank details.
- Upload the required documents such as PAN card, GST certificate, and bank details.
- Accept the terms and conditions and click on the “Register” button.
Once you have completed the registration process, your account will be verified by the GeM team. Once your account is verified, you can start selling on GeM.
That’s it! Now you know how to register on GeM as a buyer or a seller.
Login Process on GeM
To login to the Government e Marketplace (GeM), you need to follow a few simple steps. First, visit the official GeM website at https://gem.gov.in/ and click on the “Login” button located in the upper right-hand corner of the screen.
Once you click on the “Login” button, you will be directed to a new page where you will be asked to enter your email ID. It is important to note that you must use a valid email ID that is registered with GeM. If you do not have an account, you can register for one by clicking on the “Register” button.
After entering your email ID, click on the “Submit” button. GeM will send an OTP (One Time Password) to your registered email ID. Check your email inbox for the OTP and enter it in the space provided on the login page.
Once you have entered the OTP, click on the “Submit” button. You will then be directed to the main dashboard of GeM, where you can access all the features and services offered by the platform.
It is important to keep your login credentials secure and not share them with anyone. If you suspect that your account has been compromised, you should immediately change your password and contact GeM support for assistance.
In summary, the login process on GeM is simple and straightforward. You just need to enter your registered email ID and the OTP sent to your email inbox to access the platform.
Roles and Responsibilities
As a user of the Government e Marketplace (GeM) platform, it is important to understand the roles and responsibilities associated with the different types of users. There are two types of users on the GeM platform: Primary User and Secondary User.
Primary User
The Primary User is responsible for registering the organization on GeM, creating User accounts for Secondary Users, assigning them roles and responsibilities on GeM, and supervising all transactions performed by Secondary Users under him/her. The Primary User is also responsible for ensuring that the organization’s information on GeM is accurate and up-to-date.
As a Primary User, you have the following responsibilities:
- Registering your organization on GeM
- Creating User accounts for Secondary Users
- Assigning roles and responsibilities to Secondary Users
- Supervising all transactions performed by Secondary Users
- Ensuring that your organization’s information on GeM is accurate and up-to-date
Secondary User
The Secondary User is a user who is given access to the GeM platform by the Primary User. The Secondary User can perform various tasks on the platform, depending on the roles and responsibilities assigned to them by the Primary User.
As a Secondary User, you have the following responsibilities:
- Following the guidelines and procedures set by the Primary User
- Conducting transactions on the GeM platform as per the roles and responsibilities assigned to you
- Ensuring that all information provided on the GeM platform is accurate and up-to-date
It is important to note that the Head of Department (HOD) can also be designated as the Primary User. In such cases, the HOD/Primary User is responsible for creating User accounts for employees under them and assigning roles and responsibilities to them on the GeM platform.
To access the GeM platform, you will need to use your Employee ID and Aadhaar number. It is important to keep this information safe and secure to prevent unauthorized access to the platform.
Procurement Process
Once you have logged in to the GeM portal, you can start the procurement process. There are three ways to purchase products on the GeM portal: Direct Purchase, L1 Purchase, and Reverse Auction. Let’s take a closer look at each of these methods.
Direct Purchase
Direct Purchase is the easiest way to buy products on the GeM portal. You can use this method to purchase products that have a fixed price. To make a Direct Purchase, simply follow these steps:
- Log in to the GeM portal.
- Search for the product you want to purchase.
- Select the product and add it to your cart.
- Proceed to checkout and make the payment.
L1 Purchase
L1 Purchase is a competitive bidding process where the lowest bidder is awarded the contract. This method is used when the product has a variable price. To make an L1 Purchase, follow these steps:
- Log in to the GeM portal.
- Search for the product you want to purchase.
- Click on the “Create Bid” button.
- Fill in the required details such as the quantity you want to purchase, the delivery date, and the bid end date.
- Submit your bid.
Reverse Auction
Reverse Auction is another competitive bidding process where the price of the product decreases instead of increasing. This method is used when the product has a variable price and the buyer wants to get the best deal. To participate in a Reverse Auction, follow these steps:
- Log in to the GeM portal.
- Search for the product you want to purchase.
- Click on the “Create Bid” button.
- Fill in the required details such as the quantity you want to purchase, the delivery date, and the bid end date.
- Wait for the auction to start.
- Keep bidding until the auction ends.
That’s it! These are the three methods you can use to purchase products on the GeM portal. Whether you need to make a Direct Purchase, L1 Purchase, or participate in a Reverse Auction, the GeM portal has you covered.
Financial Aspects
When it comes to financial aspects of Government e Marketplace (GeM), there are certain rules and regulations that you need to keep in mind. In this section, we will discuss some of the general financial rules that you should be aware of, as well as the process for sanction orders and invoicing.
General Financial Rules
Before you start using GeM, it’s important to understand some of the general financial rules that govern the platform. One of the most important rules is Rule 149, which states that all procurement should be made in accordance with the General Financial Rules (GFR) 2017. This means that all orders placed on GeM must comply with the GFR, including the rules related to procurement, payment, and accounting.
Sanction Order
Once you have selected the product or service that you want to purchase on GeM, you will need to generate a sanction order. This is an official document that authorizes the procurement of the item, and it must be approved by the appropriate authority before the purchase can be made.
To generate a sanction order, you will need to provide details such as the item description, quantity, and price. You will also need to provide the name of the approving authority, as well as any other relevant information that may be required.
Invoice
Once the item has been delivered, you will need to generate an invoice on GeM. This is a document that requests payment for the item, and it must be submitted to the appropriate authority for approval.
To generate an invoice, you will need to provide details such as the item description, quantity, and price. You will also need to provide your bank details, as well as any other relevant information that may be required.
It’s important to note that all invoices must be generated on GeM, and they must comply with the GFR. If there are any discrepancies or issues with the invoice, they will need to be resolved before payment can be made.
Overall, the financial aspects of GeM can seem daunting at first, but by understanding the rules and regulations, as well as the process for sanction orders and invoicing, you can ensure a smooth and hassle-free procurement experience.
Transparency and Efficiency
When it comes to public procurement, transparency and efficiency are key factors. The Government e Marketplace (GeM) platform is designed to enhance these factors by providing a completely paperless, cashless, and system-driven e-marketplace that enables procurement of common use goods and services with minimal human interface.
Public Procurement
GeM is a 100% government-owned and National Public Procurement Portal. It is dedicated to being the e-marketplace for different goods and services procured by Government Organizations/Departments/PSUs. The platform provides a rich listing of products for individual categories of Goods/Services. This allows you to search, compare, select, and buy goods and services with ease, ensuring you get the best value for your money.
Demand Aggregation
One of the key features of GeM is demand aggregation. This allows you to aggregate your demand for a particular product or service with other government departments, thereby increasing your bargaining power and getting better prices. This feature helps in reducing the overall procurement cost for the government.
Dynamic Pricing
Another important feature of GeM is dynamic pricing. This is a unique feature that allows for real-time price discovery based on market trends and demand-supply dynamics. The platform provides a mechanism for monitoring the prices of goods and services, which helps in identifying the best prices available in the market.
In conclusion, GeM is a platform that is designed to provide transparency and efficiency in public procurement. It offers features such as demand aggregation and dynamic pricing, which help in reducing the overall procurement cost for the government. With GeM, you can be assured of getting the best value for your money while also contributing to the government’s efforts to streamline public procurement.
Support and Helpdesk
If you encounter any issues while logging in to the Government e Marketplace (GeM), you can always reach out to the GeM helpdesk. They are available to assist you with any queries or concerns you may have.
To contact the GeM helpdesk, you can send an email to helpdesk@gem.gov.in. You can also call them at their toll-free number 1800-419-3436. The helpdesk is available from Monday to Saturday, between 9:00 am to 6:00 pm.
In addition to the helpdesk, there are several resources available on the GeM website that you can refer to for assistance. These include user manuals, FAQs, and video tutorials. You can access these resources by visiting the GeM website and clicking on the ‘Help’ tab.
If you are a seller on GeM, you can also reach out to the GeM seller support team for assistance. They can help you with any queries related to your seller account, product listings, or orders. To contact the seller support team, you can send an email to sellersupport@gem.gov.in.
Remember, the GeM helpdesk and support teams are there to assist you. If you have any issues or concerns, do not hesitate to reach out to them. They are always happy to help and ensure that your experience on GeM is smooth and hassle-free.
Frequently Asked Questions
What is the CPP Portal and how does it relate to GeM?
The Central Public Procurement (CPP) Portal is a platform for e-tendering and e-auctioning of goods and services by the Central Government ministries and departments. GeM is the National Public Procurement Portal and is a part of the CPP Portal. GeM is an end-to-end online marketplace for procurement of common use goods and services by Central and State Government Ministries, Departments, Public Sector Undertakings, Autonomous institutions, and Local bodies.
How do I register as a buyer on GeM?
To register as a buyer on GeM, you need to visit the GeM portal and click on the “Register” button. You will be required to provide some basic details such as your name, email ID, mobile number, and PAN number. Once you have provided the required details, you will receive an OTP on your registered mobile number. After entering the OTP, you will be directed to the buyer registration page where you need to fill in the necessary details and upload the required documents.
What is the Bid RA Status list and how can I access it?
The Bid RA Status list is a list of all the bids that have been submitted by the buyers on GeM. This list provides information about the status of the bids, such as whether they have been accepted or rejected. To access the Bid RA Status list, you need to log in to the GeM portal and click on the “Bid RA Status” tab.
Is there a way to search for bids on GeM?
Yes, you can search for bids on GeM by using the “Search Bids” option. To search for bids, you need to log in to the GeM portal and click on the “Search Bids” tab. You can search for bids based on various parameters such as bid number, item category, and bid status.
How do I log in to the GeM portal?
To log in to the GeM portal, you need to visit the GeM portal and click on the “Login” button. You will be required to enter your registered email ID and password. After entering the required details, click on the “Login” button to access your GeM account.
What is eProcurement and how does it work with GeM?
eProcurement is the process of procuring goods and services electronically. GeM is an eProcurement platform that enables buyers to procure goods and services electronically. With GeM, buyers can browse and purchase goods and services from a wide range of sellers who have been empanelled on the platform. The platform provides a transparent and efficient procurement process, thereby reducing the time and cost involved in traditional procurement methods.
