ING-DiBa Login Guide: Step-by-Step Instructions for Easy Access

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By LoginResources


If you are an ING-DiBa customer, you can easily manage your account online by logging in to your account. The login process is straightforward and can be done from the comfort of your own home. In this article, we will provide you with a step-by-step guide on how to log in to your ING-DiBa account.

To start, you will need to navigate to the ING-DiBa homepage and click on the blue “Log-in Banking” field located at the top right of the page. Once you click on this field, you will be taken to the login page where you will be prompted to enter your login details. If you are logging in for the first time, you will need to enter your account number and PIN. If you have already set up a username and password, you can enter those instead.

Once you have entered your login details, you will be asked to provide a TAN (transaction number) to confirm your identity. You can receive this TAN via SMS or using a TAN generator device. Once you have entered the TAN, you will be logged in to your account and can start managing your finances online. With ING-DiBa’s user-friendly online platform, you can easily view your account balances, transfer money, and much more.

Understanding ING-DiBa

If you are looking for a reliable and secure bank in Germany, ING-DiBa could be a great option for you. As a direct bank, ING-DiBa offers a wide range of financial services, including online banking, savings accounts, and investment options. Here are some key things to know about ING-DiBa:

  • ING-DiBa is a German bank that was founded in 1965. It is now one of the largest direct banks in the country, with over 9 million customers.
  • As a direct bank, ING-DiBa does not have any physical branches. Instead, all of its services are available online or over the phone.
  • ING-DiBa is known for its competitive interest rates and low fees. For example, the bank offers a free checking account with no account maintenance fees or minimum balance requirements.
  • ING-DiBa also offers a variety of savings accounts, including a savings account with a high interest rate and a children’s savings account.
  • In addition to traditional banking services, ING-DiBa also offers investment options, such as mutual funds and ETFs.
  • When it comes to security, ING-DiBa takes the protection of its customers’ data very seriously. The bank uses advanced security measures, such as two-factor authentication and encryption, to keep your information safe.

Overall, ING-DiBa is a reputable and trustworthy bank that offers a range of financial services for customers in Germany. Whether you are looking for a checking account, savings account, or investment options, ING-DiBa could be a good choice for you.

Creating an ING-DiBa Account

If you are interested in opening an ING-DiBa account, you can easily do so by following a few simple steps. First, you need to visit the ING-DiBa website and fill out the online application form.

During the account opening process, you will be asked to provide personal information such as your name, address, place of residence, and contact details. You will also need to select the type of account you want to open, such as a checking or savings account.

After you have submitted your application, you will need to complete the legitimation process. This can be done either online or by visiting a post office or ING-DiBa branch. During the legitimation process, you will be required to provide a valid ID to verify your identity.

Once your account has been opened and legitimated, you will receive your account details and login information. You can then log in to your account and start managing your finances online.

Overall, creating an ING-DiBa account is a straightforward process that can be completed quickly and easily online. If you have any questions or concerns during the account opening process, you can reach out to ING-DiBa customer support for assistance.

Navigating the ING-DiBa Website

If you’re new to the ING-DiBa website, it can be a bit overwhelming to navigate at first. However, with a few tips and tricks, you’ll be able to find everything you need quickly and easily.

First, when you arrive at the website, you’ll see the login button at the top right-hand corner of the page. Click on this button to access your account. If you don’t have an account yet, you can easily open one by clicking on the “Open Account” button on the homepage.

Once you’ve logged in, you’ll be taken to your account dashboard. Here, you can view your account balance, recent transactions, and more. If you want to transfer money or pay bills, you can do so by clicking on the “Transfers” or “Payments” tabs.

If you need to update your personal information or change your account settings, you can do so by clicking on the “Settings” tab. Here, you can change your contact information, set up alerts, and more.

If you’re looking for specific information about ING-DiBa’s products and services, you can find it by clicking on the “Products & Services” tab. Here, you can learn about ING-DiBa’s savings accounts, loans, and more.

Overall, the ING-DiBa website is user-friendly and easy to navigate. Whether you’re looking to manage your account, transfer money, or learn more about ING-DiBa’s products and services, you’ll be able to find what you need quickly and easily on the website.

ING-DiBa Login Process

Logging into your ING-DiBa account is a simple and straightforward process. Here are the steps to follow:

  1. Go to the ING-DiBa website and click on the “Login” button located in the top right corner of the page.
  2. Enter your account number and PIN or DiBa Key in the fields provided. If you have activated iTAN, you will also need to enter the iTAN number generated by your device.
  3. Click on the “Login” button to access your account.

It’s important to note that the DiBa Key is a 6-digit number that you choose when you open your account. You will need to enter two randomly selected digits from your DiBa Key each time you log in. This provides an extra layer of security to protect your account.

If you are logging in from a public computer or one that is not your own, it’s recommended to use the virtual keyboard provided on the login page. This helps prevent keyloggers from capturing your keystrokes and stealing your login information.

If you prefer to use your smartphone to log in, you can do so using the ING-DiBa app. Simply download the app, enter your login information, and follow the prompts to access your account.

In summary, logging into your ING-DiBa account is a quick and easy process that can be done from any device with an internet connection. Just remember to keep your login information secure and never share it with anyone.

Account Management on ING-DiBa

Managing your ING-DiBa account is easy and convenient with their online banking platform. Once you log in, you can access a variety of features to help you manage your account effectively. Here are some of the things you can do:

Account Overview

The account overview page is the first thing you see when you log in to your ING-DiBa account. It provides a quick summary of your account balance, recent transactions, and any pending transactions. You can also view your account statements and download them in PDF format.


You can easily transfer funds between your ING-DiBa accounts or to other bank accounts in Germany or abroad. You can also set up recurring transfers for regular payments such as rent or utility bills.

Direct Debits

You can set up direct debits for regular payments such as insurance premiums or gym memberships. This saves you time and effort as the payments are automatically deducted from your account.

Standing Orders

You can set up standing orders for regular payments such as salary or rent. This ensures that your payments are made on time every month.

Card Management

You can manage your ING-DiBa Visa card online. You can view your card transactions, set up alerts for certain spending limits, and block or unblock your card if it is lost or stolen.

Online Banking Security

ING-DiBa takes online banking security seriously. They use state-of-the-art encryption technology to protect your personal and financial information. You can also set up two-factor authentication for added security.

In conclusion, ING-DiBa’s online banking platform provides a range of features to help you manage your account effectively. From viewing your account balance to setting up recurring payments, it’s all easily accessible with just a few clicks.

ING-DiBa Banking Services

When it comes to banking services, ING-DiBa offers a range of options that cater to your financial needs. Here are some of the services that you can enjoy:

Online Banking

With ING-DiBa’s online banking, you can manage your accounts and access your financial information anytime and anywhere. You can view your account balances, transactions, and statements, as well as transfer funds and pay bills. You can also set up alerts and notifications to keep track of your finances.


ING-DiBa’s savings account provides a safe and convenient way to save your money. You can open a savings account with no minimum deposit and earn interest on your balance. You can also set up automatic savings plans to help you reach your financial goals.

Current Account

ING-DiBa offers a free current account that comes with a range of features and benefits. You can use your account to make payments, transfer funds, and manage your finances. You can also get a free debit card and access to ATMs across Germany.

Custody Account

If you’re interested in investing, ING-DiBa’s custody account provides a platform for you to buy and sell securities. You can manage your portfolio online and access a range of investment products, including stocks, bonds, and funds. You’ll also get a custody account number that you can use to manage your investments.

Overall, ING-DiBa provides a range of banking services that cater to your financial needs. Whether you’re looking to manage your accounts online, save your money, or invest in securities, ING-DiBa has you covered.

ING-DiBa Cards and Payments

As an ING-DiBa customer, you have access to a range of cards and payment options that can make your financial life easier. Here are some of the key features of ING-DiBa cards and payments:


The Girocard is a debit card that allows you to make payments directly from your checking account. With an ING-DiBa Girocard, you can withdraw cash from ATMs all over Germany and pay for purchases at millions of merchants worldwide.

Visa Card

ING-DiBa also offers a free Visa Card that comes with many benefits. You can use it to make purchases online or in-store, withdraw cash from ATMs, and even make contactless payments with your smartphone. Plus, you’ll enjoy added security features like SMS notifications for every transaction.

Credit Card

If you need a credit card, ING-DiBa has you covered there too. With the ING-DiBa credit card, you can enjoy a range of benefits like cashback rewards, travel insurance, and more. Plus, you’ll be able to manage your card and payments online or through the ING-DiBa app.


ING-DiBa offers a range of payment options to suit your needs. You can make transfers and payments online or through the app, set up standing orders for recurring bills, and even deposit cash into your account at select ATMs. And with no fees for most transactions, you can save money while managing your finances.

Whether you need a debit card for everyday purchases or a credit card for larger expenses, ING-DiBa has the right option for you. And with easy online management and free transactions, you can enjoy a hassle-free banking experience.

Security Measures at ING-DiBa

When it comes to online banking, security should be a top priority. At ING-DiBa, they take security seriously and have implemented several measures to ensure the safety of your account and personal information.

First and foremost, ING-DiBa uses SSL/TLS encryption to establish a secure connection between your computer and their host system. This means that all communication between you and ING-DiBa is encrypted and cannot be intercepted by third parties.

In addition to encryption, ING-DiBa also uses access data to protect your account. When you sign up for online banking, you will create a PIN and a Diba Key. These access data are unique to you and should never be shared with anyone else. ING-DiBa also recommends that you change your access data regularly to further enhance your security.

Another security measure that ING-DiBa offers is banking-to-go, which allows you to access your account from your mobile device. To ensure the security of your account, banking-to-go requires a separate PIN that is different from your online banking PIN. This means that even if your mobile device is lost or stolen, your account remains secure.

Finally, ING-DiBa is committed to protecting its customers from criminal activities such as money laundering and terrorist financing. They perform customer due diligence and monitor transactions to detect and prevent these crimes.

By implementing these security measures, ING-DiBa ensures that your account and personal information are safe and secure.

Additional ING-DiBa Features

In addition to the easy-to-use login process, ING-DiBa offers several features that make banking with them convenient and hassle-free.


One of the highlights of banking with ING-DiBa is the interest you can earn on your account. With their Extra Account, you can earn up to 0.05% p.a. interest on your balance. This is a great way to make your money work for you without any effort.

Free Cash Withdrawals

Another great feature of ING-DiBa is their free cash withdrawal service. You can withdraw cash for free at any of the 58,000 ATMs in Germany. So, you don’t have to worry about finding an ING-DiBa ATM when you need cash.

Overdraft Facility

If you need extra cash, ING-DiBa offers an overdraft facility. You can apply for an overdraft facility of up to €50,000, depending on your creditworthiness. This can be a lifesaver in case of an emergency.


ING-DiBa offers personal loans at competitive rates. You can apply for a loan of up to €50,000 and pay it back in up to 84 months. The loan application process is straightforward, and you can get an instant decision.

Free Cash Deposit

If you have cash that you want to deposit, you can do so for free at any of the 1,200 ReiseBank branches in Germany. This is a great feature for those who prefer to use cash instead of cards.

Overall, ING-DiBa offers a range of features that make banking with them a breeze. From free cash withdrawals to competitive loans, there’s something for everyone.

ING-DiBa Services in Other Countries

If you are traveling or living abroad, you may wonder if you can still access ING-DiBa services. The good news is that ING-DiBa is a global bank with a strong European base, and it offers services in several countries.

In Spain, for example, ING-DiBa operates under the name ING. It provides online banking services, mortgages, and investment products. You can open a checking account with ING in Spain and use it to make payments, withdraw cash, and manage your finances.

Other countries where ING-DiBa operates include Belgium, France, Italy, Austria, and the Netherlands. In each country, ING-DiBa offers a range of financial products and services tailored to local needs.

If you are already an ING-DiBa customer in Germany, you can use your login credentials to access your account in other countries where ING operates. This makes it easy to manage your finances while traveling or living abroad.

Keep in mind that some services may not be available in all countries, and fees and charges may vary depending on where you are. It’s always a good idea to check with ING-DiBa customer service or visit their website to learn more about the services available in your country of residence.

Overall, ING-DiBa offers a convenient and flexible banking experience for customers in several countries, making it a great choice for international travelers and expats.

Troubleshooting Common Login Issues

Logging in to your ING-DiBa account should be a smooth and easy process. However, sometimes you may encounter some common login issues. Here are some troubleshooting tips to help you out:

  • Check your internet connection: Make sure you have a stable internet connection before attempting to log in. A poor internet connection may cause login issues.
  • Ensure you are using the correct login details: Double-check to ensure you are using the correct login details. This includes your username and password. If you have forgotten your password, you can reset it by clicking on the “Forgot password” link on the login page.
  • Clear your browser cache and cookies: Clearing your browser’s cache and cookies can help resolve login issues. To do this, go to your browser settings and clear your cache and cookies.
  • Disable browser extensions: Sometimes browser extensions can interfere with the login process. Disable any browser extensions you may have and try logging in again.
  • Try a different browser: If you are still experiencing login issues, try using a different browser. Sometimes certain browsers may have compatibility issues with the ING-DiBa website.
  • Contact customer support: If you have tried all of the above troubleshooting tips and are still unable to log in, contact ING-DiBa customer support for further assistance. They will be able to help you resolve any login issues you may be experiencing.

By following these troubleshooting tips, you should be able to resolve any common login issues you may encounter when logging in to your ING-DiBa account.

Frequently Asked Questions

How do I log in to my ING-DiBa online banking account?

To log in to your ING-DiBa online banking account, go to the ING-DiBa homepage and click on the blue “Log-in Banking” button. Then, enter your 10-digit account or custody account number and the Internet banking PIN you received in writing. This is not the same as the Tele-Banking-PIN.

How can I reset my ING-DiBa login password?

To reset your ING-DiBa login password, go to the login page and click on the “Forgot PIN?” link. Then, enter your account or custody account number and follow the instructions to reset your password.

What should I do if I forget my ING-DiBa login credentials?

If you forget your ING-DiBa login credentials, you can reset your password by clicking on the “Forgot PIN?” link on the login page. If you forget your account or custody account number, you can contact ING-DiBa customer service for assistance.

Is it possible to change my ING-DiBa login username?

No, it is not possible to change your ING-DiBa login username. Your username is your 10-digit account or custody account number, which cannot be changed.

How can I secure my ING-DiBa login?

To secure your ING-DiBa login, make sure to choose a strong password and keep it confidential. Also, avoid logging in to your account on public or shared devices, and always log out when you are finished using your account.

Can I access my ING-DiBa account on my mobile device?

Yes, you can access your ING-DiBa account on your mobile device by downloading the ING-DiBa app. The app is available for both iOS and Android devices and can be downloaded from the App Store or Google Play.