Finance

Comdirect Login Guide: How to Access Your Account Easily

Photo of author

By LoginResources

Updated

Are you having trouble logging in to your comdirect account? Worry not, because this guide will walk you through the process step by step. comdirect is a German online bank and brokerage firm that offers a wide range of financial services to its customers. With its user-friendly interface and secure platform, comdirect has become a popular choice for many people looking for online banking and investing options.

To log in to your comdirect account, you will need your six-digit PIN and your chosen password. Once you have entered these details, you will be directed to your account dashboard, where you can view your account balances, transaction history, and other important information. If you have forgotten your PIN or password, don’t panic. You can easily reset your login details by following the instructions on the comdirect website.

Whether you are a seasoned investor or new to online banking, comdirect’s intuitive platform and comprehensive range of services make it a great choice for managing your finances. By following this guide, you can log in to your comdirect account with ease and start taking advantage of all the benefits that the platform has to offer.

Understanding Comdirect

If you’re looking for a reliable online bank that offers brokerage services, then comdirect might be the perfect fit for you. Founded in 1994, comdirect is a German investment bank that provides online banking and brokerage services to its customers. With its headquarters located in Quickborn, Germany, comdirect is regulated by the top-tier BaFin in Germany, which ensures that your investments are safe and secure.

One of the most significant advantages of using comdirect is that it offers a wide range of investment options. Whether you’re looking to invest in stocks, bonds, ETFs, or mutual funds, comdirect has got you covered. Additionally, comdirect offers a variety of trading platforms, including its web-based platform, mobile app, and ProTrader platform, which is designed for professional traders.

To start using comdirect, you need to open an account with the bank. The account opening process is straightforward and can be completed online. Once you’ve opened an account, you can log in to your personal area using your access number and PIN. If you’re using the mobile app, you can log in using your fingerprint or face recognition.

One of the unique features of comdirect is its photoTAN app, which provides an extra layer of security when logging in to your account. To use the photoTAN app, you need to activate it by following the instructions provided on the comdirect website. Once activated, you can use the app to generate a TAN (transaction number) whenever you want to make a transaction.

In conclusion, comdirect is an excellent choice for anyone looking for a reliable online bank that offers brokerage services. With its wide range of investment options and trading platforms, comdirect makes it easy for you to invest in the stock market and grow your wealth.

Accessing Comdirect Online Banking

If you’re a Comdirect customer, you can easily access your online banking by logging in to the Comdirect website. To get started, visit the Comdirect website and click on the “Login” button located at the top right corner of the webpage.

Once you click on the login button, you’ll be taken to a page where you’ll need to enter your login credentials. Enter your Comdirect account number or username in the first field. Next, enter your personal identification number (PIN) in the second field. Finally, click on the “Login” button to access your online banking.

If you’re having trouble logging in, double-check that you’ve entered your login credentials correctly. If you’re still having trouble, you can contact Comdirect customer service for assistance.

It’s important to note that Comdirect takes security very seriously. To ensure the safety of your account, Comdirect uses a variety of security measures, including two-factor authentication. When you log in to your account, you may be prompted to enter a one-time password that is sent to your mobile device or email address.

In addition to accessing your account information, Comdirect’s online banking service allows you to perform a variety of tasks, including transferring funds, paying bills, and managing your investment portfolio. You can also access your account information using the Comdirect mobile app, available for both iOS and Android devices.

Overall, Comdirect’s online banking service is a convenient and secure way to manage your finances. Whether you’re at home or on the go, you can access your account information and perform a variety of tasks with ease.

Navigating the Comdirect Login Process

Logging in to your Comdirect account is a simple process that can be completed in just a few steps. Here’s a quick guide on how to navigate the login process with ease:

  1. Visit the Comdirect website and click on the “Login” button located in the top right corner of the page.
  2. Enter your access number, PIN, and photoTAN in the corresponding fields. Make sure to double-check your entries before clicking on the “Login” button.
  3. If you are logging in for the first time, you will be prompted to change your PIN. Follow the instructions on the screen to set a new PIN.
  4. Once you have successfully logged in, you will be taken to your account dashboard where you can view your account balances, transaction history, and other important information.

It’s important to note that if you encounter any issues during the login process, you can contact Comdirect’s customer service team for assistance. They are available to help you with any problems you may encounter.

Overall, the Comdirect login process is straightforward and user-friendly, making it easy for you to access your account and manage your finances.

Using the Phototan Method

If you want to use the Phototan method to log in to your comdirect account, you will need to follow a few simple steps.

First, you will need to download the comdirect photoTAN app from the Google Play Store. Once you have downloaded the app, you will need to log in to your personal area on comdirect with your access number and PIN. Then, follow the instructions to activate the photoTAN method until the activation graphic is displayed.

After you have activated the photoTAN method, you will be able to log in to your comdirect account using the app. When you log in, you will be prompted to scan a QR code using the app. To do this, open the app and select “Scan QR Code” from the main menu. Then, hold your phone up to the QR code on the screen and the app will scan it automatically.

Once the QR code has been scanned, the app will generate a TAN code that you can use to log in to your account. Enter the TAN code into the login screen on the comdirect website and you will be logged in to your account.

It is important to note that after PSD2 introduction, a PhotoTAN (or SMS TAN) is required for login every 90 days. Additionally, some actions require a TAN every time, such as looking for account movements older than 90 days or opening the message inbox. However, there is still no requirement to use a second factor on each login.

Overall, using the Phototan method is a secure and convenient way to log in to your comdirect account. Just make sure to follow the instructions carefully and keep your app and login information secure.

Performing Transactions and Transfers

Once you have logged into your Comdirect account, you can easily perform transactions and transfers. Here’s how:

Transferring Money

To transfer money to another account, follow these steps:

  1. Click on the “Überweisungen” tab on the left-hand side of the screen.
  2. Select whether you want to make a “Standard” or “Express” transfer.
  3. Enter the recipient’s name, IBAN, and BIC.
  4. Enter the amount you want to transfer.
  5. Add a reference or message if necessary.
  6. Review the details and click “Weiter” to confirm the transfer.

Setting up Standing Orders

If you need to make regular payments, you can set up a standing order. Here’s how:

  1. Click on the “Überweisungen” tab.
  2. Select “Dauerauftrag” from the drop-down menu.
  3. Enter the recipient’s name, IBAN, and BIC.
  4. Enter the amount you want to transfer and the frequency of the transfer.
  5. Choose the start and end dates for the standing order.
  6. Add a reference or message if necessary.
  7. Review the details and click “Weiter” to confirm the standing order.

Adding a New Recipient

If you need to transfer money to someone new, you can add them as a recipient. Here’s how:

  1. Click on the “Überweisungen” tab.
  2. Select “Empfänger hinzufügen” from the drop-down menu.
  3. Enter the recipient’s name, IBAN, and BIC.
  4. Add a reference if necessary.
  5. Review the details and click “Weiter” to save the new recipient.

Transferring Money to Another Comdirect Account

If you need to transfer money to another Comdirect account, follow these steps:

  1. Click on the “Überweisungen” tab.
  2. Select “Comdirect-Konto” from the drop-down menu.
  3. Enter the recipient’s account number and BLZ.
  4. Enter the amount you want to transfer.
  5. Add a reference or message if necessary.
  6. Review the details and click “Weiter” to confirm the transfer.

By following these simple steps, you can easily perform transactions and transfers on your Comdirect account.

Exploring Comdirect Brokerage

If you’re looking for a reliable and user-friendly online brokerage platform, Comdirect might be the right choice for you. With Comdirect, you can access several German, European, and overseas markets and trade with all types of products. Here’s what you need to know about Comdirect brokerage:

Trading Costs

Trading stocks comes with a range of brokerage fees, which can be divided into trading and non-trading fees. Trading fees are directly tied to a trade and usually include commissions, spreads, financing rates, and conversion fees. At Comdirect, you can expect competitive fees for trading stocks and other products. You can check the detailed fee report on the web platform to see how much you’ll be charged for each trade.

Web Platform

Comdirect’s web platform is user-friendly and easy to navigate, making it an optimal choice for beginners. You can access all the necessary information about your trades, portfolio, and account balances from the dashboard. The platform also provides a clear fee report, so you can keep track of your trading costs. Additionally, the two-step login process adds an extra layer of security to your account.

Mobile Platform

If you prefer to trade on-the-go, Comdirect’s mobile platform is a great option. The app is well-designed and user-friendly, allowing you to access your portfolio, account balances, and trading history from your smartphone or tablet. You can also set price alerts and receive push notifications to stay up-to-date with the latest market news.

Market Data

Comdirect provides comprehensive market data for free, allowing you to make informed trading decisions. You can access real-time quotes, charts, news, and research reports from the web and mobile platforms. Additionally, you can customize your market overview according to your requirements and set up personal favorites to monitor your preferred stocks.

Overall, Comdirect is a reliable and user-friendly online brokerage platform that offers competitive fees and comprehensive market data. Whether you’re a beginner or an experienced trader, Comdirect can help you achieve your investment goals.

Understanding the TAN-Verfahren

When it comes to online banking, security is of utmost importance. That’s why comdirect uses the TAN-Verfahren to ensure that your transactions are secure. TAN stands for Transaction Authentication Number, and it is a unique code that is generated for each transaction you make.

There are different types of TAN-Verfahren available, and comdirect offers several options to choose from. These include:

  • photoTAN: This is a convenient and secure way to authenticate transactions using your smartphone. With the photoTAN app, you can approve transactions quickly and easily without the need for a separate TAN device.
  • mobileTAN: This option involves receiving a TAN via SMS to your registered mobile number. You then enter the TAN on the comdirect website to authenticate your transaction.
  • Session-TAN: This option involves generating a TAN for a specific session. You enter the TAN on the website to authenticate the current session.
  • chipTAN: This option involves using a TAN generator device that is connected to your computer via USB. You enter the transaction details on the website, and the device generates a TAN that you enter to authenticate the transaction.

It is important to note that TANs are one-time use only. Once you use a TAN to authenticate a transaction, you cannot use it again. This ensures that each transaction is unique and secure.

When using the TAN-Verfahren, it is important to keep your TAN device or smartphone secure. Do not share your TAN device or smartphone with anyone, and do not store your TANs in an easily accessible location.

By using the TAN-Verfahren, you can be confident that your transactions are secure and protected from unauthorized access.

Frequently Asked Questions

How do I log in to Comdirect?

To log in to your Comdirect account, you need to visit the Comdirect login page and enter your login credentials, which include your username and password. Once you have entered your login details, click on the “Login” button to access your account.

What is the Comdirect login guide?

The Comdirect login guide is a step-by-step guide that helps you to log in to your Comdirect account. It provides detailed instructions on how to access your account, reset your password, and troubleshoot any login issues.

What are the steps to access Comdirect online banking?

To access Comdirect online banking, you need to follow these steps:

  1. Visit the Comdirect login page.
  2. Enter your login credentials, which include your username and password.
  3. Click on the “Login” button to access your account.
  4. Once you are logged in, you can access all the online banking features offered by Comdirect.

Can I use the Comdirect app to log in?

Yes, you can use the Comdirect app to log in to your account. Simply download the app from the App Store or Google Play Store, and enter your login credentials to access your account.

How do I reset my Comdirect login credentials?

If you have forgotten your Comdirect login credentials, you can reset them by clicking on the “Forgot login credentials” link on the login page. Follow the instructions provided to reset your password or retrieve your username.

Is Comdirect a safe and secure online bank?

Comdirect takes the security of its customers’ personal and financial information very seriously. The bank uses industry-standard security measures, such as encryption and firewalls, to protect customer data. Additionally, Comdirect provides its customers with two-factor authentication to further enhance security.